Case studies

Franchise Management Software System

Franchise Management Software System

Scenario

Situation

Saladworks, the No. 1 salad franchise in the U.S., now boasts more than 100 locations worldwide. When rapid growth began outpacing the performance of their legacy franchise management system, they decided to partner with AllianceTek. Saladworks’ wish list included a system that would grow with them while retaining the familiar flow of the old system, plus easy-to-use tools to help drive more expansion and revenue.

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Solutions

Saladworks’ franchise management system had become cumbersome, and users found it difficult to generate the reports they needed. Over a six-month period, AllianceTek’s dedicated teams — including SharePoint developers, design and branding, quality assurance, team leadership and process management — worked closely with Saladworks on a customized Office 365 site with many new tools and innovations.

  • To reduce the learning curve for Saladworks users, designers took special care when creating the new user interface and user experience.
  • Utilizing Microsoft Office 365 and Power BI expertise, AllianceTek delivered a brand new franchise management system loaded with useful and easy-to-use features
  • AllianceTek migrated approximately 10 years’ worth of legacy data into the new system, including organizing thousands of records into new lists & tables
  • New forms and data bases — which help users handle franchise agreements, lease and contract information and store lists with ease — are all part of a new, intuitive user experience

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Innovations

  • Saladworks’ new SharePoint site isn’t the typical SharePoint site. Instead it features customized design and forms
  • AllianceTek utilized advanced tools like Power BI to fulfill Saladworks’ needs.
  • The new site includes innovative and useful design elements.
  • Saladworks users can now take advantage of new business intelligence capabilities and reports designed specifically for them.
  • Saladworks users are now enjoying customized Export to Microsoft Excel capabilities

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Result

  • Forms in Saladworks’ new franchise management system require fewer clicks to get the job done, saving users valuable time.
  • Users can now take advantage of Office 365 out-of-the-box functionality like Export to Excel and Quick Edit for better productivity
  • Along with a brand-new, vastly-improved user experience, Saladworks is now enjoying several new business intelligence reports to help generate additional revenue and fuel further growth
  • Users are able to easily access historical data when they need it.
  • Saladworks is now relying on AllianceTek for end-to-end support, including hosting of their old system as well as management of their new Microsoft Office 365 site

CORPOEX'S

IT Insights

  • Unified Tech Stack: Using React.js, Node.js, and PostgreSQL across the marketplace and marketing site ensured seamless integration and maintenance.
  • Compliance by Design: Embedding automated compliance checks streamlined onboarding and reduced operational risks.
  • Privacy-First Development: Anonymized transaction features built user confidence and ensured data protection.
  • Scalability & Performance: Modular design ensured the system could handle increasing traffic and transaction volumes with minimal impact on performance.

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